In the A&E (Accidents and Emercency) department of the Martini Ziekenhuis in Groningen has lately seen a strong increase in patients. Even more so since recently a permanent GP practice unit has been added and put into operation. In order to help more patients in a better way the A&E of the Martini Ziekenhuis is being renovated and reorganised.

In A&E care professionals from various disciplines work closely together to provide good health care. Efficient layout of A&E is vital in order to secure optimal cooperation and to help patients in a quick and comfortable way.

Structure design

Panton was asked to evaluate the structure design of A&E. Together with the members of the A&E staff we tested the structure design according to scenarios, and thus were able to define the bottlenecks. After having established the main structure of the department Panton developed the structure design of the surgeries and the control area.

Surgeries and Control area

Together with the A&E staff members an optimal layout was created for the surgeries and the control area. By means of observations and interviews the basics were formulated for a layout which offers optimal support for the health team and a safe and comfortable place for patients.

Panton_Service design_ SEH Martini

Ideas for the surgeries were materialised in maps. These maps were evaluated by all members of staff and optimalised by means of a magnetic map.

Mock-up surgeries

The best solutions were then made into mock-ups and tested. As a result the layout is optimally adapted to the care process and the available space is used most efficiently. So there is quick and safe action in emergency situations.

Mock-up Control area

The control area was completely built up in mock-up. Two layouts were tested. By simulating scenarios in an mock-up both designers and staff gained insight into an optimal functioning of the area. The results constitute the input for the architect to materialise the design.

Martini SEH - Mock-up
Panton Service Design Martini SEH

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